Yvette Donado oversees human resources, learning and development, facilities, and the Center for Advocacy and Philanthropy — leading a staff of over 300 employees in an organization that employs more than 3,400 people. She also chaired the Council on the Mission, an executive body that worked to ensure the alignment of ETS programs and services with the mission to advance quality and equity in education worldwide. Created by the CEO in 2013, it completed its groundbreaking work in 2015.
Since joining ETS in 2001, she has created a sustainable talent brand, “Learning for Business Results,” to accelerate leadership succession; consistently increased employee engagement as measured by the Employee Commitment Index (exceeding National Employee Study levels); and increased productivity by incorporating enviable benefits, wellness programs and flexibility in policies that foster work-life balance. She also spearheaded ETS’s initiative to address the needs of the nation’s English learners.
Donado is on the board of directors of the New Jersey Chamber of Commerce, Junior Achievement® of New Jersey, United Way® of Mercer County and Hispanics Inspiring Students’ Performance and Achievement (HISPA). She is also a member of the Advisory Committee of the Pan American Development Foundation, an affiliate of the Organization of American States, and on the faculty of the Student Success Institute of the American Association of Hispanics in Higher Education. Donado earned a B.A. in sociology from Queens College in New York, a certificate in labor/employment law and human resources from New York University, a certificate in strategic human resources management and an executive MBA from Harvard University. She completed the Executive Development Program at Wharton Business School and a labor relations/conflict resolution program sponsored by Cornell and Boston universities. She authored a chapter in The Successful HR Executive: Top Human Resources Professionals on Strategies for Managing Costs, Promoting Profitability, and Knowing the Business (Aspatore Books, 2005). Donado also completed a Harvard Business School course, “Making Corporate Boards More Effective,” in 2009. In 2010, she attended the Teleos Leadership Institute’s program, Executive Coaching and Resonant Leadership. In 2012, Hispanic Business named Donado as one of the 50 most influential Hispanics. In 2013, LATINA Style selected her as one of the top five Latina executives in the United States; Dallas-based Parents Step Ahead honored Donado for her sustained support; and 100 Hispanic Women gave her its Corporate Partnership award. In 2014, the Princeton Regional Chamber of Commerce honored her with its Woman of Achievement Award and Latino Justice PRLDEF gave her its Latina Trailblazers Award. In 2016, she received the Smart CEO Brava Award and was inducted into the VIP Women of the Year Circle of the National Association of Female Executives. In 2017, she received the Tri-State Diversity Council Leadership Excellence Award.
Donado has addressed conferences at Princeton and Rutgers universities, the College Board®, the United States Hispanic Leadership Institute, the American Association of Hispanics in Higher Education, the Hispanic Association of Colleges and Universities, the International Association of Professional Administrators and Dual Language Education of New Mexico, among others. In 2013, she addressed a private-sector human resources symposium in Madrid, Spain, and in 2014, she keynoted the 45th anniversary conference of National Urban Fellows. In 2015, she addressed an international higher education conference in Brazil and the annual conference of the National Association of Elementary School Principals. An expert on leadership and self-actualization, Donado enjoys speaking on diversity, education and assessments and their role in successful careers and productive citizenship. She is fluent in Spanish.